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Why is Amazon a Leader in Customer Experience and how can Businesses Learn from it?

Amazon – The Doyen among online retail stores. Amazon no longer is synonymous with the once famous trivia fact that it’s the world’s largest river; rather it resonates with being the world’s larg...

Image Source: Ask Any Difference
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Market Research vs Marketing Research: The Difference you Don’t Often Understand

  The terms “Market Research” and “Marketing Research” are often used interchangeably but they are different from each other. To understand the difference, we need to know the 4Ps of marketing, also known as th...

Image Source: Search Engine Journal
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7 Easy Ways to Segment your Social Media Audience

  Marketers aren’t unfamiliar with the concept of segmentation. We use segmentation to send personalized mailings, establish buyer-specific pricing models, and better understand our most devoted clients&#...

Image Source: HubSpot
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How to Understand Market Penetration and Create a Strategy Around it?

Everyone wants their company to expand. This seems self-evident, given that effective and successful expansion means more income, brand exposure, brand loyalty, and more — and we know this is true by looking at...

Image Source: Shopify
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The Ultimate Guide to Pricing Strategies in 2022

It can get difficult to set a price for your goods and services. If you set your prices too high, you’ll miss out on important sales. If you set them too low, you’ll miss out on a lot of money. Pric...

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10 Questions to Ask When Creating Buyer Personas

Buyer personas are an important part of inbound marketing success, especially for sales and marketing departments. After all, the marketing team and the sales team both need to know who they’re marketing ...

Source: Fiverr
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How to Create Detailed Buyer Personas for Your Business?

Buyer personas assist you in better understanding your customers (and potential customers). This makes it easier for you to adjust your content, marketing, product development, and services to your target audie...

Source: Search Engine Journal
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What is a Buyer’s Persona and Why is it Important?

You’ve probably heard the term “buyer persona” if you’ve been in the marketing world in the last few years. It’s casually said as if everyone has one and knows what it is. That, ho...

Source: XM Management
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Understanding Human Behaviour through Experience Management

Experience management is all about customers, employees, partners, suppliers, and prospects. Even an organization is just an extensive collection of people. An organization can effectively manage the experience...

Source: Six Degrees
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7 Proven Ways to Build Brand Equity

Brand equity is the commercial worth derived from the consumer’s perception of the brand name of a particular product or service. It is the social value of a well-known brand. It can make the brand owner ...