Introduction Social media may not be an ideal source of market survey as it is not a representative sample and can be too small for small businesses. However, it is still critical for larger organizations be...
The online marketplace is crowded with tons of options at present. You must offer some value and quality services to please your customers and stand out from the pack. The basics of business entail that your pr...
As a frequent consumer, you’ve probably encountered several surveys over the years, from online questionnaires to in-person surveys at your local mall. Surveys are an important tool for businesses to coll...
It is absolutely essential for a business owner to have a strong media strategy in place to ensure that potential customers learn about your products and services. A well-crafted media ...
A positioning statement is a brief statement that encapsulates the unique value that a company, product, or brand provides to its customers. It is an essential tool for communicating a company’s or produc...
Nike is an American multinational company engaged in the design, development and manufacturing, and sales of footwear, apparel, equipment, and accessories. Established in 1964, the company is also known for its...
Still unsure of your monthly, quarterly, or yearly customer retention rate? If the answer is yes, you must begin measuring and acting to preserve or perhaps improve it. In this post, we’ve assembled all y...
There is a significant distinction between customer care and customer service. Customer care is all about your relationship with your consumers. It’s about building trust, offering assistance, and making ...