Usage & Attitude Research

overview

Get a clear view of the competitive landscape through your customers’ eyes — what they think of your products and services, and how they actually use them.

Looking for ideas for new product growth? Want to sharpen your market position or find the focus for your next marketing message?

Our usage and attitude (U&A) studies provide an objective view from the customer’s perspective, helping you understand not just what people do, but why.

This research helps you step into your customers’ shoes to gain a realistic understanding of your category and where you stand within it. We take the wide-angle view — helping you define what your brand stands for and uncover opportunities to move forward.

Adapted to your needs, we help you identify your brand’s defining features, the categories that matter most to your customers, and their most critical needs. Every usage and attitude study is built around what’s next for your business — whether that’s entering a new market, shaping a marketing strategy, or driving product growth.

Studies about the effect of use and attitude on your company may have:

  • Uncover Product & Messaging Opportunitiesnew product development and marketing

    We give you an unfiltered, realistic view of customer needs and challenges in your category — so you can sharpen new product development, messaging, and comms strategy.

  • Sharpen Your Competitive Position

    We help you place your brand against the competition and find the clearest path forward — whether that means closing a gap, extending a lead, or redefining your position.

  • Diagnose Brand Healthr brand to notify future strategy

    We identify where your brand is strongest and where it needs support, so you know exactly where to focus your brand-building efforts.