How Can the Customer Encounter the Brand?

Title - Customer Journey Mapping 101
Awareness Better Tracking Brand Loyalty Consideration Conversion Customer Insights Customer Journey Mapping How Can the Customer Encounter the Brand? Retention What Is the Customer Doing? What Is the Customer Thinking?

Customer Journey Mapping 101

Often, people confuse a customer with someone who visits the brand to try out a product and make the best use of it. However, the journey to winning a customer only begins with a person approaching a product or...